Our prices are per person per day in a double room. For stays of less than 3 days a supplement of 10% per day is charged.

Arrival and Departure

On the day of arrival the booked rooms will be available from 2 pm. Please vacate them by 10 am on your day of departure. We need this time to ensure that the rooms are clean and lovingly prepared for the next guests.
Thank you for your understanding. Please notify us if you will be arriving after 8 pm.

Single rooms

When double rooms are used as singles we add a surcharge of 30%.

Bed and breakfast

For bed and breakfast we credit you €10.00 per person per day off the price for half board.

Dogs

Dogs are welcome in some rooms by prior arrangement! Contribution towards costs: €8.00 per day without food. Please bring a blanket or a dog basket. We hope you will understand that your four-legged friend cannot be admitted to the dining room and the lounge. Any repairs and special cleaning after your departure will be charged separately.

Deposit

Bookings are only binding after we have issued confirmation by fax, email or post and after you have transferred a deposit for every room within 3 days after the booking date. Please note that all bank transfer charges are to be paid by the customer.
In the case of cancellation the deposit is non-refundable. For cancellations up to 30 days before the booked period the deposit will be credited towards a future stay with us.
Paying your deposit: Online deposit payment – “click to pay”.

Cancellation

For cancellations up to 30 days before the booked period the deposit will be credited towards a future stay with us.
Paying your deposit: Online deposit payment – “click to pay”. In the case of early departure of late arrival the room is charged for the whole of the booked period.
We therefore recommend travel cancellation insurance.

Non-smoking rooms

All rooms are non-smoking rooms.

Payment method

Your hotel bill can be paid in cash (in accordance with current legislation)
by eurocheque, EC-card or credit card (Visa and Mastercard).

Acquafun

Throughout the whole year our guests benefit from heavily discounted entry to the adventure swimming pool in San Candido.

Travel insurance

You look forward to your holidays and we look forward to you... but what if something goes wrong? Whether you are unable to start your holiday or have to leave early: Stay safe with the cancellation protection of your European travel insurance.
Calculate your premium and book your insurance here!